Because Stansted has one terminal, the useful question is not which building but how long after
Landed. This is the sequence a Stansted arrival actually goes through, and where your driver is at each
point. Times are typical rather than guaranteed — queues vary by hour and by season.
| Stage |
What happens |
Where your driver is |
| Wheels down |
The board switches to Landed. Your 60 minutes’ free waiting starts here, not at your scheduled time. |
Already at the airport, parked in the short-stay car park |
| Immigration |
Border Force queues can run 30 to 45 minutes at peak times. Nothing you need to do — the delay does not change your fare. |
Waiting inside; no need to call or message us |
| Baggage reclaim |
You receive a text with your driver’s name, vehicle, registration and exact standing position. |
Moving into position in the arrivals lounge |
| Customs exit |
One exit for international arrivals; domestic arrivals come through a separate door into the same lounge. |
Just past the customs exit doors, holding a printed name board |
| To the car |
Typically 5 to 10 minutes from exiting customs to being in the vehicle, including a 2 to 3 minute walk. |
Beside you, carrying the luggage to the short-stay car park |
Flying out rather than in? Departures are dropped at the terminal entrance on the departures forecourt. For the
full Stansted service, including the areas we cover and the routes we use, see the
Stansted airport taxi page.
For what a transfer costs, see
Stansted airport taxi prices.