Quick Summary
The best London taxi app depends on the journey: LondonAirport-Taxi.com for fixed-price airport transfers, Uber or Bolt for city rides after comparing live quotes, Free Now or Gett for licensed black cabs, and Wheely or Addison Lee for chauffeur service. This guide compares the 10 best-known apps — what each does best, what to avoid, and why a dedicated transfer app beats ride-hailing when you have a flight to catch. LondonAirport‑Taxi.com is TfL-licensed, free on iOS and Android.
The Quick Answer — Which London Taxi App Should I Use?
| Need | Best App | Why |
|---|---|---|
| Airport transfers (Heathrow/Gatwick/Stansted) | LondonAirport-Taxi.com app | Fixed price, meet-and-greet, flight monitoring, 60 min free wait |
| Lowest live city fare | Compare Uber and Bolt | Quotes vary by route, time, demand and promotions |
| Licensed black cab | Free Now or Gett | TfL-licensed Hackney Carriages, bus lanes, The Knowledge drivers |
| Wheelchair-accessible ride | Free Now / Gett (black cabs) | All London black cabs are wheelchair accessible by law |
| Premium / luxury / chauffeur | Wheely or Addison Lee | Mercedes E-Class, S-Class, professional chauffeurs |
| Pre-book for tomorrow morning | LondonAirport-Taxi.com or Addison Lee | Up to 12 months ahead, guaranteed availability |
| Late-night/early-morning ride | LondonAirport-Taxi.com (pre-booked) | No surge pricing, guaranteed pickup, 24/7 service |
| Tube strike or disruption days | Pre-booked taxi app (any) | Avoid Uber surge spikes during disruption |
1. LondonAirport-Taxi.com App — Best for Airport Transfers
LondonAirport-Taxi.com is the dedicated airport-transfer app for travellers heading to or from any UK airport. Unlike general ride-hailing apps that compete on city rides, this app is purpose-built for one job: getting you to and from the airport reliably, with fixed prices and no surge.
What it does best
- Fixed prices — quoted at booking, never adjusted. No surge pricing, ever.
- Meet-and-greet at the arrivals terminal — your driver waits inside with a name board (not in a car park 5 minutes away). At Heathrow Terminal 5 this is the Costa Coffee meeting point.
- Flight monitoring — driver knows your actual landing time, not your scheduled one
- 60 minutes of complimentary waiting time at every airport
- All UK airports covered — Heathrow, Gatwick, Stansted, Luton, London City, Southend, Manchester, Birmingham, plus regional airports
- Child seats (£15 each) on request — already fitted before you arrive
- TfL-licensed Private Hire Operator — fully regulated
- Verified customer rating450+ verified reviews
- All vehicle classes — saloon, estate, executive, MPV, 7-seater, 8-seater minibus
- Pre-book up to 12 months ahead for guaranteed availability
- Drop-off charges included — Heathrow £7, Gatwick £10, Stansted £10, London City £8 are all in the fixed fare
Best for
Anyone catching a flight from a London or UK airport. Particularly strong for families with children, groups with luggage, early morning departures (before the Tube starts), late-night arrivals, and anyone who wants to know the exact price before they book.
What it doesn't do
Not designed for short-hop city rides — for those, use Bolt or Uber. The app is optimised for advance booking of airport transfers, not on-demand city hailing.
Pricing examples (Heathrow → Central London, saloon)
- From £45 fixed
- 4 passengers sharing: £11.25 each — cheaper than 4 Tube tickets
- No surge during peak hours, weather disruption, or Tube strikes
Try our taxi fare calculator for an instant fixed-price quote.
2. Uber — Best Known, but Variable on Price
Uber needs no introduction. It's the world's largest ride-hailing app and arrived in London in 2012. Uber currently operates UberX (lowest price), UberXL (more passengers), Uber Comfort, and Uber Exec.
Pros
- Universal — almost everyone has the app already
- Wide driver pool, fast pickup in central London
- Multiple service tiers (UberX, XL, Comfort, Exec)
- Real-time tracking and driver ratings
Cons
- The displayed fare can change with service tier, time and demand; review the final quote and any airport access charge before confirming
- Dynamic pricing can raise the quote during periods of high demand
- £7 Heathrow drop-off charge now itemised on receipts
- No meet-and-greet at airports — you walk to the Terminal Parking (formerly Short Stay) car park designated zone
- No flight monitoring — drivers can cancel if your flight is delayed
Best for
Daytime city rides where surge pricing isn't active. Avoid for airport transfers and late-night journeys.
3. Bolt — Compare for Low-Cost City Rides
Bolt (formerly Taxify) launched in London on 11 June 2019 after a two-year delay caused by an initial 2017 licensing dispute with TfL. The app provides on-demand rides across London, but the lowest-priced operator varies by route, time, demand and any promotion shown in the app.
Pros
- Live upfront quotes make it easy to compare against Uber before booking
- Frequent discounts and promo codes
- Bolt Green for electric/hybrid vehicles
- Bolt XL for groups, Bolt Premium for executive cars
Cons
- Airport access charges may be included or added to the displayed fare; check before confirming
- Surge pricing during peak demand
- Driver availability lower than Uber in some areas
- No meet-and-greet at airports
Best for
Travellers looking for a city ride who are willing to compare the live Bolt and Uber quotes before booking. Neither app is consistently cheapest for every route and time.
4. Free Now (formerly mytaxi) — Best for Black Cabs
Free Now is a Lyft-owned app (since Lyft's €175 million acquisition in April 2025) that connects passengers with London's iconic black cabs. As of 2026, with over 35,000 drivers on the combined platform, it's the largest licensed taxi-and-PHV booking app in London. The mytaxi service rebranded to Free Now on 1 July 2019 after acquiring British app Hailo in 2016 and merging with French Kapten in 2020.
Pros
- Booking traditional London black cabs (Hackney Carriages) — TfL-licensed, The Knowledge-trained drivers
- All vehicles wheelchair accessible by law
- Black cabs use bus lanes — often faster than other taxis in central London
- Pre-book up to 90 days ahead
- Mixed fleet — also offers private hire vehicles in some categories
Cons
- Higher fares than ride-hailing alternatives (black cab metered tariff)
- Limited availability outside central London
- App reliability complaints from frequent users
Best for
Travellers who specifically want a London black cab — the iconic Hackney Carriage experience with The Knowledge drivers. Particularly good for wheelchair users.
5. Gett — Black Cabs with Priority Booking
Gett (originally GetTaxi from Israel, founded 2010) is another major black cab booking platform. It claims average central London wait times of under 4 minutes.
Pros
- All TfL-licensed black cabs
- Priority booking for fast pickup
- Eco-friendly e-black cab option
- Family booking — order rides for relatives without them needing the app
- 1p donated to Trees for Cities per ride
Cons
- Black cab pricing higher than private hire
- Smaller driver network than Free Now
- App user experience criticised in some reviews
Best for
Business travellers and tourists who want a guaranteed black cab experience with corporate-grade reliability.
6. Addison Lee — London's Largest Premium Private Hire
Addison Lee has been operating in London since 1975. With one of the largest premium fleets in the city, it's known for executive cars, business accounts, and sustainable vehicles.
Pros
- Premium fleet — executive cars, MPVs, courier services
- Business accounts with monthly invoicing
- Pre-book up to 12 months ahead
- Strong sustainability programme — growing electric fleet
- Long-established brand with corporate trust
Cons
- More expensive than Uber/Bolt
- London-focused — limited UK-wide coverage
- Premium positioning means it's overkill for casual rides
Best for
Corporate travel, business accounts, and travellers who prioritise vehicle quality and reliability over lowest price.
7. Wheely — London's Luxury Chauffeur App
Wheely (founded 2010) is Uber's luxury competitor. It targets the premium segment with Mercedes E-Class and S-Class chauffeur-driven vehicles, complimentary water and Wi-Fi, and uniformed drivers.
Pros
- Genuine luxury experience — premium German cars only
- Professional chauffeurs in suits
- Complimentary water, mints, Wi-Fi, phone chargers
- Privacy-focused — no driver rating system
Cons
- Significantly more expensive than other London taxi apps (often 2x Uber price)
- Limited geographic coverage in the UK (London-only)
- Higher minimum fares
Best for
VIP, corporate, and luxury travel. Not for daily commuting.
8. Ola — No Longer Available in London
Ola, the Indian ride-hailing giant, operated in London and other UK cities from 2018 — but it shut down its UK operations in April 2024, alongside its Australian and New Zealand businesses, to refocus on its home market. The app no longer matches rides in London.
If you still have Ola installed from a past trip, delete it and use Bolt for the budget ride-hailing niche Ola used to occupy — pricing and coverage are similar to what Ola offered, and Bolt remains fully licensed by TfL.
9. Taxiapp UK — Driver-Owned Black Cab App
Taxiapp UK is the only London black cab app run by London cab drivers themselves — a cooperative model. All fares from the meter go directly to drivers; the app charges passengers a £3 booking fee instead.
Pros
- Drivers keep 100% of the meter fare
- Pre-tipping feature increases acceptance
- Genuine TfL-licensed black cabs
- Wheelchair accessible
Cons
- £3 booking fee added on top of the meter fare
- Smaller driver network — may struggle to match a ride at peak times
- App reliability mixed in user reviews
Best for
Riders who want to support London's traditional black cab trade directly and don't mind a small booking fee.
10. Sherbet London — Eco-Friendly Black Cabs
Sherbet London focuses on the electric London taxi (LEVC TX) market — fully electric black cabs that meet ULEZ regulations and are CO2-neutral.
Pros
- 100% electric black cab fleet
- ULEZ compliant — drives anywhere in central London
- Quieter, smoother ride than diesel cabs
- TfL-licensed Hackney Carriages
Cons
- Smaller fleet — fewer drivers than mainstream apps
- Standard black cab pricing applies
- Best for short central London rides only
Best for
Environmentally conscious travellers who want a black cab experience with zero emissions.
Why a Dedicated Airport Transfer App Beats Ride-Hailing for Flights
Most "best taxi app" lists treat airport transfers as just another ride. They're not. Here's what changes when you use a purpose-built airport transfer app like LondonAirport-Taxi.com instead of Uber or Bolt:
| Factor | Uber / Bolt | LondonAirport-Taxi.com App |
|---|---|---|
| Price certainty | ❌ Surge pricing applies | ✅ Fixed price, locked at booking |
| Pickup at arrivals | ❌ Walk to Terminal Parking car park | ✅ Meet-and-greet inside terminal |
| Flight delay handling | ❌ Driver may cancel | ✅ Driver tracks flight automatically |
| Free waiting time | ❌ Charged immediately | ✅ 60 min at Heathrow, 30 min elsewhere |
| Pre-book mornings before | ⚠️ Limited availability | ✅ Up to 12 months ahead |
| Vehicle size for groups | ⚠️ UberXL (limited supply) | ✅ Saloon to 8-seater minibus |
| Child seats (£15 each) | ❌ Not provided | ✅ Free on request |
| Drop-off charge | ❌ Added to fare | ✅ Included in fixed price |
| Driver vetting | ⚠️ Variable | ✅ TfL-licensed, DBS-checked |
How to Choose the Right London Taxi App for You
- Match the app to the journey type. Short city ride → Bolt or Uber. Black cab → Free Now or Gett. Airport transfer → LondonAirport-Taxi.com. Premium → Wheely.
- Understand what pre-booking promises. A fixed-fare transfer can lock the price, while some ride-hailing reservations match a driver closer to departure. Read the confirmation and cancellation terms rather than assuming every scheduled ride is guaranteed.
- Check the licensing. All TfL-licensed apps display their PHV operator number. Avoid unlicensed minicabs that approach you on the street — they're often uninsured.
- Compare live fares. Check at least two apps for the same pickup, destination and vehicle size; quotes change with time, demand and promotions.
- For airport runs, factor in the drop-off charge. Heathrow £7, Gatwick £10, Stansted £10, London City £8, Luton tiered, Manchester £5–£6.40. With LondonAirport-Taxi.com, this is included in the fixed fare. With Uber/Bolt, it's added to your bill.
- Check the booking details before entering. For private hire, TfL says the confirmation should show the registration, driver first name, licence number and, where available, a photo. If the arriving car or driver does not match, do not get in.
- Save your favourites. Most apps let you save home, work, and frequent destinations for one-tap booking.
Frequently Asked Questions
What is the best taxi app in London?
The best London taxi app for airport transfers is LondonAirport-Taxi.com (fixed prices, no surge, meet-and-greet); for cheap city rides it is Bolt; for licensed black cabs, Free Now or Gett; and for premium chauffeur service, Wheely or Addison Lee. There is no single app that wins every journey type — most Londoners keep 2 or 3 apps and choose based on the trip.
Which is cheaper, Uber or Bolt in London?
There is no permanently cheapest app. Uber and Bolt use live pricing, so the lower quote depends on the exact route, time, demand, vehicle category and promotion. Enter the same journey in both apps immediately before booking and compare the final price, pickup time and cancellation terms.
Which London taxi app is best for airport transfers?
The LondonAirport-Taxi.com app is purpose-built for airport transfers across all UK airports including Heathrow, Gatwick, Stansted, Luton, London City, and Manchester. It offers fixed prices with no surge, meet-and-greet inside the arrivals terminal with a name board, automatic flight monitoring, 60 minutes of complimentary waiting time at Heathrow, child seats (£15 each), and the airport drop-off charge included in the fixed fare. It's available free on both the Apple App Store and Google Play.
Are London black cabs available on apps?
Yes. London's iconic Hackney Carriage black cabs are bookable through several apps. Free Now (formerly mytaxi, rebranded 1 July 2019, acquired by Lyft in April 2025) is the largest with over 35,000 drivers on the combined platform. Gett offers priority booking. Taxiapp UK is run by drivers themselves. Sherbet London focuses on electric LEVC TX cabs. All these apps connect you to genuine TfL-licensed black cab drivers who have passed The Knowledge — the world's toughest taxi exam.
Why is Uber more expensive at the airport?
Several factors increase Uber fares at airports. First, surge pricing is common at airports during peak arrival times. Second, the £7 Heathrow drop-off charge (or £10 at Gatwick and Stansted, £8 at London City) is added to your fare. Third, since 2 January 2026, 20 percent VAT applies to London Uber fares (London-only — outside London the agency model means most rides remain VAT-free). Fourth, the longer airport-to-city journeys mean larger absolute price differences during surge. A pre-booked fixed-fare taxi at £45 to £75 from Heathrow to central London beats Uber on certainty and often on cost too.
Can I pre-book a London taxi in advance?
Yes, most major London taxi apps allow advance booking. Free Now allows pre-booking up to 90 days ahead. LondonAirport-Taxi.com allows up to 12 months ahead — particularly useful for holiday transfers and business trips. Addison Lee also supports up to 12 months. Uber and Bolt offer scheduled rides but availability is not guaranteed at the booking time — drivers are matched closer to the pickup time. For guaranteed availability, particularly at unsocial hours like 4 am, choose a dedicated pre-booking service.
Are taxi apps safer than street hailing?
A booked private-hire journey creates a record of the driver, vehicle and trip, but an app alone does not make every journey safer. TfL says private hire must be pre-booked with a licensed operator and the confirmation should match the arriving driver and vehicle. Only licensed taxis can be hailed on the street or hired at a rank; never accept an unsolicited minicab.
Does the US Lyft app work in London?
Lyft announced a phased rollout allowing North American riders to use the Lyft app in selected European cities from summer 2026, so availability can vary by account and rollout stage. Check the app after arriving. Freenow and Gett are established London booking apps owned by Lyft, but they remain separately branded services.
What taxi apps work at Heathrow Airport?
Uber, Bolt, Freenow, Gett and pre-booked transfer apps can serve Heathrow, subject to the selected service and current availability. Ride-hailing pickups use designated areas in Terminal Parking rather than the terminal drop-off forecourt. Follow the pickup point shown in the app; a meet-and-greet transfer instead meets the passenger at an agreed location inside arrivals.
Where can I download the LondonAirport-Taxi.com app?
The LondonAirport-Taxi.com app is available free on both the Apple App Store (search 'London Airport Taxi' or visit apps.apple.com/us/app/london-airport-taxi/id6754324763) and Google Play Store (search 'London Airport Taxi by QMH Technologies' or visit play.google.com/store/apps/details?id=com.london_airport_text_webview). The app works on all modern iPhones (requires iOS 12.0 or later) and all modern Android phones. Both versions support fixed-price booking, flight tracking, and meet-and-greet for all UK airports.
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Final Thoughts
Picking the best London taxi app is really four small decisions: compare Uber and Bolt for city hops, Free Now or Gett when you want a black cab, Wheely or Addison Lee for chauffeur-grade travel — and a dedicated fixed-fare app for anything involving an airport. Ride-hailing apps are built for spontaneity; flights punish spontaneity with surge pricing, car-park pickups, and drivers who cancel when you're delayed.
For the airport job specifically, the LondonAirport-Taxi.com app fixes the price at booking, meets you inside arrivals with a name board, tracks your flight, and includes the drop-off charge in every fare. Download it free on the App Store or Google Play, or book a fixed-fare transfer online right now.