Live arrival and departure times for all four Heathrow terminals, updated continuously. Check whether your flight has landed, then see exactly where your driver will be waiting — with 60 minutes’ free waiting timed from the moment the wheels touch down, not from your scheduled time.
The board covers every Heathrow terminal in one list — find your flight by its number or by the city it is coming from, and use the board’s own Departures link if you are seeing someone off. The map beside it shows what is in the air around the airport right now.
Flight times change at short notice, and neither the board nor the map is a guarantee. Always confirm your flight and your terminal with your airline or with Heathrow Airport before you travel. We are an independent private hire operator and are not affiliated with Heathrow Airport or with any airline.
If you are meeting someone off a flight, three columns matter more than the rest.
Estimated is a prediction and will move. Landed means the aircraft is on the ground — but not that the passenger is through. Immigration and baggage reclaim at Heathrow commonly add 30 to 60 minutes on top, and longer for a full wide-body arrival at peak times.
Heathrow’s four terminals have separate arrivals halls that are a shuttle or train ride apart. Standing in the wrong one is the single most common meeting mistake. The board does not label a terminal column, so check your airline or the table below rather than relying on a previous trip.
If you do not have the flight number, search by the city it departed from. Codeshares can appear under a different airline’s number, so the origin city and the arrival time together are usually the quicker way to identify the right row.
Checking the board is only half the job. This is what happens on our side once your flight is on the ground.
Full meeting points for each terminal, including exactly which shop to head for, are on the Heathrow airport taxi page. If you are already booked and something has changed, call +44 20 3617 7825 — the line is staffed 24/7.
The arrivals board shows the terminal for each flight. This table is a quick sense-check of the main carriers at each one — but several airlines use more than one terminal. British Airways, for example, flies from both Terminal 5 and Terminal 3. Always check the board or your airline rather than assuming.
| Terminal | Main airlines | Where your driver waits |
|---|---|---|
| Terminal 2 The Queen’s Terminal |
Star Alliance carriers including United, Lufthansa and Air Canada | Arrivals hall, by Costa Coffee |
| Terminal 3 | British Airways (many long-haul routes), Virgin Atlantic, Emirates, American Airlines, Cathay Pacific | Arrivals meeting point sign, as you exit customs |
| Terminal 4 | KLM, Air France, Qatar Airways, Malaysia Airlines | Arrivals hall, near WHSmith |
| Terminal 5 | British Airways (most flights) and Iberia | Arrivals hall, by Costa Coffee |
Arriving into Terminal 5? The Terminal 5 taxi pickup guide covers that hall in detail. For what a transfer costs from any terminal, see Heathrow airport taxi prices.
Use the arrivals board on this page and find the flight by its number or origin city. The status column shows Estimated while the flight is inbound and Landed once the aircraft is on the ground. Landed does not mean the passenger is through — immigration and baggage reclaim usually add another 30 to 60 minutes.
Yes. Every Heathrow booking is monitored against the live arrival time, so if you land early or late your pickup moves with the aircraft. You do not need to call and reschedule. Your 60 minutes’ free waiting is timed from the moment you land rather than from your original scheduled arrival.
Your driver is dispatched against the updated landing time, and the fare agreed at booking does not change because of the delay itself. The 60 minutes’ free waiting then begins when you land. If a delay runs into several hours or your flight is cancelled, call us on +44 20 3617 7825 so we can move or cancel the booking.
The board above has no separate terminal column — where a terminal is known it appears as a single digit after the airline name, so it is easy to miss. Heathrow has four passenger terminals, 2, 3, 4 and 5, each with its own arrivals hall. Use the table on this page as a sense-check, and confirm with your airline, because some carriers use more than one terminal.
Inside the arrivals hall of your terminal, holding a name board. Once you have landed you receive a text with the driver’s name, vehicle, registration and exact standing position. Meet and greet and terminal parking are included in the fare at all four terminals.
The board on this page shows today’s flights and the schedule immediately ahead. For a specific future date, use the official Heathrow arrivals and departures pages at heathrow.com, which let you pick a date. Schedules published in advance are planned times and are the most likely to move.
Meet & greet at T2, T3, T4 and T5, real-time flight tracking and 60 minutes’ free waiting timed from the moment you land — with a TfL-licensed driver, 24/7.